SHIPPING AND EXCHANGE

Shipping

 

Royal Mail Standard Class Mail

 

All parcels are shipped direct from the UK via Royal Mail.

 

There is a flat fee for every parcel, regardless of number of items.

 

We ship to the following places:

UK - England, Scotland, Wales, Northern Ireland

Europe - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Irish Republic, Italy, Latvia, Lithuania, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

 

U.K. shipping time*: 4-7 business days (not insured and shipping time is not guaranteed) @£4.99

 

European shipping time*: 7-10 business days (not insured and shipping time is not guaranteed) @ £9.99


*Shipping time is estimated from the date the product ships, not the day it is ordered. Most orders ship the next business day. Our shipping center is closed Saturday and Sunday. All orders placed on Friday will ship the following business day.

 

Exchanges

 

There is no charge to exchange items for a different size, however all exchanges are based on stock availability. Shipping is also free on the replacement item, but you are required to cover return shipping of your choice.

 

Please note that we are only able to offer size exchanges. Refunds are not permitted.

 

Your item(s) should be sent back to us within 5 days. Exchanges outside these timeframes may be accepted at the discretion of The ALDC Store.

 

Faulty goods

 

Goods are classified as faulty if they are received damaged, or where a manufacturing fault. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

 

If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be replaced.

 

Please contact us abbyleeuk@abbyleedancecompany.com